Contact Shams Tools
Send Us a Message
Have a question or need assistance? Fill out the form below and our team will get back to you as soon as possible.
Contact Information
Phone
(800) 223-6914
Customer Service Hours: Mon-Fri 7:30am-6pm, Sat 8am-2pm CT
contact@shamstools.com
Technical Support
(800) 544-1748
Mon-Fri 7:30am-6pm CT
Corporate Headquarters
Address
Shams Tools
1313 Gold Court
Grand Forks, ND 58201
Hours
Monday - Friday: 7:30 AM - 6:00 PM CT
Saturday: 8:00 AM - 2:00 PM CT
Sunday: Closed
Find a Store Near You
Frequently Asked Questions
How do I track my order?
You can track your order by visiting the "Track Order" page and entering your order number and email address. Alternatively, you can click on the tracking link provided in your shipping confirmation email.
What is your return policy?
We offer a 30-day return policy on most items. Products must be in original condition with all packaging and accessories. Some exceptions apply for certain products. Please visit our Returns page for more information.
Do you offer price matching?
Yes, we offer price matching on identical in-stock items from authorized dealers. Please contact our customer service team with details of the competitor's price for assistance.